Where's My Arrow Order?
Moderators: MichaelB, yoloswegmaster
- SpiderBaby
- Joined: Wed Dec 15, 2010 6:34 pm
Re: The Jacques Rivette Collection
Got my copy of Deep Red today, which was shipped 3 days after the Rivette.
-
- Joined: Sun Oct 14, 2007 5:31 am
Re: The Jacques Rivette Collection
It arrived at my California residence on 21 January.
- bearcuborg
- Joined: Fri Sep 14, 2007 2:30 am
- Location: Philadelphia via Chicago
Re: The Jacques Rivette Collection
I got mine last night.
- Michael Kerpan
- Spelling Bee Champeen
- Joined: Wed Nov 03, 2004 1:20 pm
- Location: New England
- Contact:
Re: The Jacques Rivette Collection
_This_ guy in Massachusetts has NOT yet gotten his copy -- while getting packages from both Hong Kong and France that were theoretically sent several days later. Who is handling delivery in the US -- USPS, UPS, FedEx, some kid with a red coaster wagon?
- chatterjees
- Joined: Tue Apr 02, 2013 6:08 pm
- Location: Pittsburgh, PA
- Contact:
Re: The Jacques Rivette Collection
I am starting to panic a little bit. My copy has not showed up yet (shipped on Jan 15), but Deep Red, which was dispatched on Jan 18 just turned up today! Hope everything is alright with my Rivette parcel
Last edited by chatterjees on Thu Jan 28, 2016 9:36 pm, edited 1 time in total.
- Michael Kerpan
- Spelling Bee Champeen
- Joined: Wed Nov 03, 2004 1:20 pm
- Location: New England
- Contact:
Re: The Jacques Rivette Collection
I was told (by someone on FB) that some snafu by Arrow led to a number of shipments NOT actually being sent until 5 or so days _after_ the date they were supposedly shipped (according to the notice sent out). Not sure this is correct, but offered for what it might be worth.
- domino harvey
- Dot Com Dom
- Joined: Wed Jan 11, 2006 2:42 pm
Re: The Jacques Rivette Collection
A confused conspiracy against us getting our shipments is Arrow's worst Rivette extra
- chatterjees
- Joined: Tue Apr 02, 2013 6:08 pm
- Location: Pittsburgh, PA
- Contact:
Re: The Jacques Rivette Collection
It's usually USPS, who partners with Royal Mail, right?Michael Kerpan wrote:Who is handling delivery in the US -- USPS, UPS, FedEx, some kid with a red coaster wagon?
- tenia
- Ask Me About My Bassoon
- Joined: Wed Apr 29, 2009 11:13 am
Re: The Jacques Rivette Collection
You know what they say about Rivette and conspiracies : they may or may not be one, who knows.domino harvey wrote:A confused conspiracy against us getting our shipments is Arrow's worst Rivette extra
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- Joined: Thu Jul 03, 2008 7:05 am
Re: The Jacques Rivette Collection
It's correct. I had a shipping e-mail dated the 15th Jan.Michael Kerpan wrote:I was told (by someone on FB) that some snafu by Arrow led to a number of shipments NOT actually being sent until 5 or so days _after_ the date they were supposedly shipped (according to the notice sent out). Not sure this is correct, but offered for what it might be worth.
They actually didn't ship it until the 20th Jan.
Arrow claimed it was a "store error" that sent shipping notices out. And that they didn't have enough packaging material.
No apology was given either.
If your sets still haven't arrived send them an e-mail. And ask them to confirm the date they were sent.
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- Joined: Tue Nov 02, 2004 9:55 pm
Re: The Jacques Rivette Collection
I still have not received it. And Nicole had confirmed to me in an e-mail that it had been shipped on the 15th.Bürgermeister wrote:It's correct. I had a shipping e-mail dated the 15th Jan.Michael Kerpan wrote:I was told (by someone on FB) that some snafu by Arrow led to a number of shipments NOT actually being sent until 5 or so days _after_ the date they were supposedly shipped (according to the notice sent out). Not sure this is correct, but offered for what it might be worth.
They actually didn't ship it until the 20th Jan.
Arrow claimed it was a "store error" that sent shipping notices out. And that they didn't have enough packaging material.
No apology was given either.
If your sets still haven't arrived send them an e-mail. And ask them to confirm the date they were sent.
This episode does not project quality service. We can understand mistakes, but Arrow should communicate the actual situation so we know what to expect.
- Michael Kerpan
- Spelling Bee Champeen
- Joined: Wed Nov 03, 2004 1:20 pm
- Location: New England
- Contact:
Re: The Jacques Rivette Collection
I sent an e-mail, but havent heard anything back yet.
Edit: now heard -- sent on 1-18, please allow 14 days for delivery.
Edit: now heard -- sent on 1-18, please allow 14 days for delivery.
- Michael Kerpan
- Spelling Bee Champeen
- Joined: Wed Nov 03, 2004 1:20 pm
- Location: New England
- Contact:
Re: Where's My Arrow Order?
Rivette set arrived -- at long last!
- Jean-Luc Garbo
- Joined: Thu Dec 09, 2004 1:55 am
- Contact:
Re: Where's My Arrow Order?
An order from the recent sale shipped out on 1/20 and just arrived today. If the Rivette box actually shipped on 1/20 instead of 1/15 that hopefully should mean it'll arrive in another day or so. I have no idea how it would have got lost otherwise.
- Oedipax
- Joined: Wed Nov 03, 2004 8:48 am
- Location: Atlanta
Re: Where's My Arrow Order?
Still waiting in Atlanta. Got the shipment notification for 1/15 but I'm guessing mine was in the 1/20 batch. Would've been nice to watch over the weekend in remembrance.
- jorencain
- Joined: Wed Nov 03, 2004 1:45 am
Re: Where's My Arrow Order?
That's good to know - I'm in south Georgia (Valdosta); if you haven't gotten them yet, then I shouldn't be too worried at this point.
- big ticket
- Joined: Thu Jul 09, 2015 6:00 pm
Re: Where's My Arrow Order?
A few others have echoed this in the release thread, but I too received a reply e-mail confirming a January 15 dispatch date, and to expect its arrival in fourteen "working" days, which would suggest most of us still (im)patiently waiting will receive it mid-week.
- bearcuborg
- Joined: Fri Sep 14, 2007 2:30 am
- Location: Philadelphia via Chicago
Re: Where's My Arrow Order?
2 friends of mine in NYC and Baltimore both got theirs today? Anybody else? I got mine several days ago...
- Cash Flagg
- Joined: Thu Jan 24, 2008 11:15 pm
Re: Where's My Arrow Order?
I'm still waiting on both Rivette and Deep Red here in Boston.
- criterionsnob
- Joined: Wed Nov 03, 2004 1:23 am
- Location: Canada
Re: Where's My Arrow Order?
My Rivette set showed up on Vancouver Island today. Very excited to start watching.
- domino harvey
- Dot Com Dom
- Joined: Wed Jan 11, 2006 2:42 pm
Re: Where's My Arrow Order?
I'm in Baltimore and nada
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- Joined: Tue Nov 02, 2004 9:55 pm
Re: Where's My Arrow Order?
I am in New Jersey and have not received Rivette or Deep Red.
I was asked by Nicole to wait for 15 work days from the date of dispatch, 15th of January (for Rivette).
That will be this Friday.
There is no tracking.
I was asked by Nicole to wait for 15 work days from the date of dispatch, 15th of January (for Rivette).
That will be this Friday.
There is no tracking.
- Oedipax
- Joined: Wed Nov 03, 2004 8:48 am
- Location: Atlanta
Re: Where's My Arrow Order?
Got my Rivette box today in Atlanta.
Now bring on the Fassbinder
Now bring on the Fassbinder
- essrog
- Joined: Tue Nov 02, 2004 7:24 pm
- Location: Minneapolis, Minn.
Re: Where's My Arrow Order?
Rivette box arrived today in Minneapolis.
- Ashirg
- Joined: Wed Nov 03, 2004 9:10 am
- Location: Atlanta
Re: Where's My Arrow Order?
Also got my Rivette box in Atlanta today!